Legal · Privacy Policy

Privacy Policy

Dongguan Runxing Cosmetics Co., Ltd. respects your privacy. This policy explains how we collect, use, store and protect the information you share with us as a B2B partner.

Last Updated: January 2024

Section 01

Privacy Statement

Dongguan Runxing Cosmetics Co., Ltd. ("Runxing", "we", "us" or "our") is committed to protecting the privacy of our B2B partners, brand clients, distributors and website visitors. This Privacy Policy describes how we collect, use, disclose and safeguard the information you provide when interacting with our website, sales team, or during OEM/ODM project development.

By using our website or engaging in business communication with us, you consent to the practices described in this policy. If you do not agree, please do not use our services or share personal or business information with us.

Section 02

Information We Collect

Business Contact Data

Company name, contact person, job title, business email, phone/WhatsApp number, shipping address and country/region.

Project Information

Product specifications, custom logo/artwork, packaging design, quantity forecasts, target market and certification requirements.

Transaction Data

Purchase orders, invoices, banking/payment references, shipping documents and customs information.

Website Usage Data

IP address, browser type, device information, referring URLs, pages visited and time spent on the site.

Section 03

How We Use Information

We use the information you provide strictly for legitimate business purposes, including:

  • Responding to inquiries, quotations and OEM/ODM feasibility requests.
  • Developing product samples, tooling, packaging and running mass production.
  • Processing orders, invoices, payments, customs clearance and logistics.
  • Providing after-sales support, warranty service and quality follow-up.
  • Improving our website, services and communication experience.
  • Complying with legal, tax, customs and regulatory obligations.

Section 04

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to improve user experience and analyze traffic. The types of cookies we use include:

Essential

Required for core site functionality and cannot be disabled.

Analytics

Help us understand how visitors interact with the website.

Preference

Remember language, region and display preferences.

You may disable cookies through your browser settings; however, certain features of the website may not function properly as a result.

Section 05

Third-Party Services

To operate our business and deliver your orders, we may share limited information with trusted third-party service providers, including:

  • International freight forwarders, courier companies and customs brokers.
  • Payment institutions, banks and cross-border settlement platforms.
  • Certification bodies (SGS, CE, RoHS, ISO) when required for product compliance.
  • B2B platforms such as Alibaba, and website analytics providers.

We do not sell, rent or trade your personal or business information to any third party for marketing purposes.

Section 06

Data Storage & Security

We implement appropriate technical and organizational safeguards to protect your information against unauthorized access, alteration, disclosure or destruction.

Access Control

Restricted access to authorized sales, R&D and production staff only.

Encryption

Secure transmission for online communications and file exchange.

Retention

Data retained only as long as required to fulfill legal and business needs.

Confidentiality

NDA available for sensitive product designs and brand information.

Section 07

Your Data Rights

Subject to applicable law, you have the following rights regarding your personal information:

A

Right of Access

Request a copy of the personal data we hold about you.

R

Right of Rectification

Correct any inaccurate or incomplete information.

E

Right of Erasure

Request deletion of your data where legally permitted.

O

Right to Object

Opt out of certain processing activities or communications.

To exercise any of these rights, please contact us using the details in Section 10. We will respond within a reasonable timeframe.

Section 08

International Users

Runxing is based in Dongguan, Guangdong, China, and serves brand clients, distributors and importers worldwide. If you access our website or engage with us from outside China, please note that your information will be transferred to, stored and processed in China.

We take reasonable steps to ensure your data is handled in accordance with this policy and applicable international regulations, including the EU GDPR, UK GDPR and CCPA for users from those jurisdictions. By providing your information, you consent to such cross-border transfer.

Section 09

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business operations, technology, legal requirements or industry standards. The revised version will be posted on this page with an updated "Last Updated" date at the top.

For material changes, we may also notify active B2B partners via email or through direct communication. We encourage you to review this policy periodically to stay informed about how we protect your information.

Section 10

Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your information, please reach out to our team:

  • Phone / WhatsApp

    +86 159 1694 6891
  • Company Address

    Dongguan Runxing Cosmetics Co., Ltd.
    Room 302, No.33 Hengzhutang Road,
    Liaobu Town, Dongguan, Guangdong, China